In the list of devices, you should see the “Mouse” or “Mice and other pointing devices”. Press “Windows key + X” and click on “Device Manager”. If the driver update does not help then I would suggest you to completely uninstall the USB driver and reinstall it to check if this helps. Once this is done, restart the computer and check if the issue persists.įurther, you may also look for optional updates in Windows Updates to see if there are any additional updates related to this device and install them as required. Right click on the driver and select “Update Driver Software”. Press (Windows key + X) and click on “Device Manager”.Įxpand “Mouse” or “Mice and other pointing devices”. You may update the PS2 mouse driver from Device Manager manually and check if this helps. Once this is done, restart the computer and check the status. Click hardware and sound and run the Hardware and Devices Troubleshooter.Type troubleshooting in the search box and then press enter.Press the ‘Windows + W’ key on the keyboard.Plug the device and run the hardware troubleshooter. However there might be issues with drivers, this forum discussion explains the process for troubleshooting it.īelow is a direct quote from the Microsoft engineer in that thread detailing the various troubleshooting methods: According to Microsoft, Windows 10 does still accept PS/2 inputs.
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